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  • FM Ireland will be held on the 5-6 March 2019
  • #FMIreland_Expo
10:00 - 11:15

Engineering Management & Maintenance

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Managing your building’s maintenance and hard services effectively has cost, sustainability, comfort and service implications. The session will explore best practice and offer tips to develop a building maintenance strategy, development in building management systems and getting the most from specialists and contractors.

Areas to be addressed Include:

  • Planned Maintenance – Best Practice
  • Risk & Maintenance
  • Maintenance Management
  • Customer & Supplier Considerations
10:00 - 10:25

Planned Maintenance – Best Practice – Delivering a World Class Service to your Client

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Speaker

10:25 - 10:50

“Managing Customers’ Expectations and Delivering what they Need – What Suppliers Need to Provide in Terms of Service Delivery”

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Speaker

  • View full profile for Pat GaughanPat Gaughan Managing Director - Advanced Workplace Solutions
10:50 - 11:15

“How to Calculate your ‘Stable Maintenance Regime Index’”

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Speaker

11:15 - 13:00

GDPR for FMs – Organised In Association with GDPR Awareness Coalition

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Enforcement of the new General Data Protection Regulations begins on 25th May, 2018. The GDPR will replace the Data Protection Act and is the first legislative change in recent years with the aim to address how personal data is managed, to provide the correct level of information security for the digital advanced world that we now live in. GDPR will also harmonize the law across all EU countries. For FMs, reducing the risk that their business or organisation could be exposed to should be the foundation onto which their GDPR compliance systems are built

Chair

  • Dr Dennis Jennings Internet Pioneer, Internet Hall of Fame 2014 & Co. Chair GDPR Awareness Coalition - Company Director / Mentor & Coach / Angel Investor
11:15 - 11:20

Welcome & Introduction

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Speaker

  • Dr Dennis Jennings Internet Pioneer, Internet Hall of Fame 2014 & Co. Chair GDPR Awareness Coalition - Company Director / Mentor & Coach / Angel Investor
11:20 - 11:40

GDPR – What is it and What Does it Mean for your Role and your Business?

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Speaker

11:40 - 12:00

Managing Personal Data in an FM Environment

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Speaker

12:00 - 12:15

Access Requests in a CCTV Environment

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Speaker

12:15 - 12:30

GDPR and Moving Data – The Risks and Challenges

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Speaker

12:30 - 13:00

Facilitated GDPR Panel Discussion Q&A

Date: , Track: , Location:

Chair

  • Dr Dennis Jennings Internet Pioneer, Internet Hall of Fame 2014 & Co. Chair GDPR Awareness Coalition - Company Director / Mentor & Coach / Angel Investor

Panellist

12:50 - 13:30

Exhibition Viewing

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13:55 - 16:00

FM Procurement Best Practice Workshop – Hosted By BIFM

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The sourcing of FM is changing rapidly – evolving customer expectations, changing contract models and the introduction of ISO standards in FM are impacting the way FM is purchased and delivered. The workshop will look at the changing environment as well as offer solutions for both clients and suppliers to add value.

Areas to be addressed Include:

  • Customer’s view of procuring FM – how to avoid the common pitfalls? Do you know what you are looking for when going to the market to buy facilities services?How do you manage your customers, your procurement team and potential suppliers to get the outcomes you are looking for?
  • A supplier’s view of delivering FM service contracts – what makes an ideal customer? Insight from a supplier about the key elements that they look for from a customer in order to deliver the great service.
  • Changes to and Impact of ISO Standards - The recent launch of the ISO FM procurement standard offers a robust process to give the best chance of procuring the FM services you require. The sessions provides an overview of the process and offers some simple tips to support an effective FM procurement process.
14:00 - 14:30

Changes to and Impact of ISO Standards

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Speaker

14:30 - 15:00

A suppliers View on Best Practice in Procurement

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Speaker

15:00 - 15:30

Procuring FM: A Customer’s View

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Speaker

15:30 - 16:00

Panel Discussion

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16:00 - 17:00

Exhibition Viewing

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